*This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement. Windows Server 2012 and Windows Server 2012 R2 when running as a Remote Desktop Services application Windows 7 Service Pack 1 (64-bit and 32-bit versions) * Windows 7 does not support offline capabilities. Windows 8.1 or Windows 8 (64-bit and 32-bit versions) One of the following operating systems is required: This section lists software requirements for Dynamics 365 for Outlook and Dynamics 365 for Microsoft Office Outlook with Offline Access. ![]() Dynamics 365 for Outlook works the way that you do by providing a seamless combination of Dynamics 365 for Customer Engagement features in the familiar Outlook environment.
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